Refund policy
At Fit Pickleballer, we're committed to your satisfaction and the success of your pickleball journey. If for any reason you are not fully satisfied with the Fit Pickleballer's Injury Prevention Program, we offer a straightforward return policy to ensure your peace of mind.
30-Day Satisfaction Guarantee:
- You have 30 days from the date of purchase to evaluate and use the Fit Pickleballer's Injury Prevention Program.
Return Eligibility:
- To be eligible for a return, the program must be in its original, unaltered condition.
Return Shipping:
- Please note that return shipping costs are the responsibility of the customer. Fit Pickleballer does not cover return shipping fees.
Return Process:
- To initiate a return, please contact our customer support team at Colleen@ColleenRiddle.com within the 30-day evaluation period.
- We will provide you with the necessary instructions for processing your return, including the return address.
Refund Process:
- Once we receive the returned program and verify its eligibility for a refund, we will promptly process your refund.
- Refunds will be issued in the same form of payment used for the initial purchase.
Contact Us:
- If you have any questions or need further assistance regarding our return policy, please do not hesitate to reach out to our customer support team at Colleen@ColleenRiddle.com.
We want to ensure that your experience with Fit Pickleballer is as enjoyable and rewarding as possible. Thank you for choosing Fit Pickleballer's Injury Prevention Program. Your satisfaction is our priority!